Legal notices of promotional offers
Terms of promotional offers
This page is dedicated to the legal notices and general terms of sales and cancellations for all our ongoing and recent promotional, commercial, and exceptional operations.
Prices are exclusive of tourist tax and exclude options and services.
EASTER
For every stay of 3 consecutive nights, All Suites offers you the 3rd night for free, 2 = 3! For every stay of 6 consecutive nights, both the 3rd and the 6th nights are free!
Offer available for your stays of 3 to 6 consecutive nights from March 30, 2024, to May 5, 2024, inclusive, non-cancellable, non-refundable, at the residences of Bordeaux-Mérignac, Bordeaux Lac, Bordeaux-Pessac, Bordeaux-Marne, Rungis, Choisy-le-Roi, Massy-Palaiseau, Noisy Le Grand, Paris-Ouest Colombes, Pau, Dunkerque, Le Havre, La Teste and the hotel du Teich.
Reservations from March 22 to May 5, 2024, inclusive.
A credit card will be required and charged at the time of booking for the full amount of the stay.
The credit card used to make the booking must be presented upon arrival.
In case of no-show or late cancellation, the full amount of the stay will be charged.
Rates are subject to availability and limited to the number of suites allocated for this offer.
Prices are exclusive of tourist tax and exclude options and services.
SPRINGTIME!
All Suites offers up to 25% off its flexible rate!
Offer available for your stays from the first night of March 15, 2024, to June 16, 2024, inclusive, non-cancellable and non-refundable, at the residences of Bordeaux-Mérignac, Bordeaux Lac, Bordeaux-Pessac, Bordeaux-Marne, Pau, Dunkerque, Rungis, Choisy-le-Roi, Massy-Palaiseau, Noisy Le Grand, Paris Ouest Colombes, Le Havre, La Teste and the hotel du Teich.
Reservations from March 15, 2024, to June 16, 2024, inclusive.
Total prepayment will be requested at the time of booking online.
In case of no-show or late cancellation, the full amount of the stay will be charged.
Rates are subject to availability and limited to the number of suites allocated for this offer.
Prices are exclusive of tourist tax and exclude options and services.
SEMI-FLEXIBLE OFFER
All Suites offers up to 25% off its Flexible rate!
Offer available for your stays from the first night of February 8, 2023, to December 31, 2024, inclusive, cancellable without charge up to 5 days before arrival, at the residences of Bordeaux-Mérignac, Bordeaux Lac, Bordeaux-Pessac, Bordeaux-Marne, Pau, Dunkerque, Rungis, Choisy-le-Roi, Massy-Palaiseau, Noisy Le Grand, Paris Ouest Colombes, Le Havre, La Teste, and the hotel du Teich.
Offer not available from July 27 to August 24, 2024, inclusive for the establishments of La Teste de Buch and du Teich.
Offer not available from July 26 to August 11, 2024, for the establishments of Rungis, Choisy-le-Roi, Massy-Palaiseau, Noisy Le Grand, and Paris-Ouest Colombes.
Reservations from February 8, 2024, to December 31, 2024, inclusive.
A credit card number will be requested at the time of booking online for the pre-authorisation of an amount corresponding to the first night of the stay.
In case of no-show or late cancellation, the amount of the first night will be charged.
An early departure must be notified and made before noon to avoid the charge of an additional night.
Rates are subject to availability and limited to the number of suites allocated for this offer.
Prices are exclusive of tourist tax and exclude options and services.
ALL SUITES SPORTS OFFER
Discover our exclusive offer designed for athletes*!
To enjoy our ALL SUITES SPORTS rates, the client must present a sports license and a call to a competition, training, or an event at arrival. The offer is bookable on our website via the code ASAHSPORT. In the absence of proof at the arrival, the client agrees to pay the day rate.
The offer also applies to accompanying personnel – managers, referees, medical staff – as part of a group booking. If booking directly with the establishment, the 11th room is offered for free.
For groups, the allocation of rooms on the same floor will be prioritized.
Offer available for stays from Friday to Sunday, public holidays and the eve of public holidays, as well as during school holidays until June 30, 2023, subject to availability and within the limits of the suites allocated for this offer. Valid at the residences of Bordeaux-Mérignac, Bordeaux Lac, La Teste de Buch, Bordeaux-Pessac, Pau, Dunkerque, Rungis, Choisy-le-Roi, Bordeaux-Marne, Massy-Palaiseau, and Noisy Le Grand, and the hotel du Teich.
The offer includes overnight stay, late check-out until 5 pm**, the provision of a briefing space for athletes**, access to the gym**, and parking** for minibuses/buses in case of groups.
A credit card number will be requested at the time of booking as a guarantee, and the full payment of the stay at your arrival. Cancellable without charge until 4 pm on the day of arrival. In case of no-show or late cancellation, the amount of the first night will be charged. Other conditions may apply for groups of 10 rooms or more.
Prices do not include breakfast available onsite or to go, tourist tax, or other options and services.
*Excludes national and international events.
**Services offered in certain establishments under conditions and subject to availability. To find out if you can benefit from these, please make a request at the time of your reservation.
WORK OR RELAXATION – DAY RATE
Day rate available for up to 90 booked days, excluding options not mentioned as included, tourist tax, and services.
The provision of the accommodation is valid only during the day including for bookings of several days. The available times are those indicated in the rate name and vary according to the establishment. Going beyond the scheduled times will result in the charge of an additional night in addition to the day rate.
No provision for the apartment is planned on the day indicated as the departure date.
Cancellation without charge until 11:59 pm the day before arrival.
In case of no-show, late cancellation, or modification, the amount for the first day along with any options mentioned as included in the rate will be charged. An early departure must be reported before 6 pm the day before the next reserved day to avoid its billing.
No prepayment as a guarantee required. However, a credit card number will be necessary for the pre-authorisation of an amount corresponding to the first day of the stay.
The card used for the booking must be presented at arrival. Total payment of the stay will be requested upon arrival.
ALL SUITES PRIVATE OFFER
Enjoy an exclusive discount of 30% off our standard rate for your stays until December 31, 2021! Offer bookable until December 31, 2021.
This private offer is bookable only via a promo code communicated by email. You must provide it to validate your booking on our website.
Offer available for stays of 2 to 29 consecutive nights, cancellable without fees until midnight the day before your arrival.
Your credit card number will be requested only as a guarantee during your booking. In case of no-show or late cancellation, the amount of the first night will be charged.
Rates are subject to availability and limited to the number of suites allocated for this offer.
Prices are exclusive of tourist tax and exclude options and services.
BUSINESS OFFER
Enjoy a discount of 10% off the Flexible rate for your business travels.
Bookable via a promo code to be retrieved from the reception of the establishment and subject to a presentation of a business card with the client’s name or other nominative proof upon arrival.
Offer non-cumulative and available within the limit of the rooms allocated, excluding options not mentioned as included, tourist tax, and services. Offer cannot be combined with other ongoing promotions.
Reservations do not require prepayment; a credit card guarantee is requested at the time of booking and payment will be made at the guest’s departure.
Reservations are changeable and cancellable without fees until 6 pm on the day of arrival. In case of cancellation, late changes, or no-show, the amount of the first night will be charged including for any options mentioned as included in the rate. An early departure must be reported and executed before noon to avoid the charge of an additional night.
LAST MINUTE
Enjoy a discount of 10% on the price of your stay (excluding options and services), for stays of 1 to 6 nights at the residences of Bordeaux-Mérignac, Bordeaux Lac, Bordeaux-Pessac, la Teste-de-Buch, Pau, Dunkerque, Rungis, Choisy-le-Roi, Bordeaux-Marne, and Massy-Palaiseau.
Enjoy a discount of 10% on the price of your stay (excluding options and services), for stays of 1 to 3 nights at the hotel du Teich.
Rates are subject to availability, within the limit of the suites allocated for this offer.
Reservations are subject to full advance payment at the time of booking. Prices exclude tourist tax, options, and services. Given the exceptional discount, bookings are non-cancellable and non-modifiable. Consequently, in the event of a no-show or cancellation, no refund will be given for amounts paid.
HOT DEAL
Enjoy a discount of 15% on the price of your stay (excluding options and services), by booking at least 3 days before the arrival date, for stays of 1 to 6 nights at the residences of Dunkerque, Bordeaux-Mérignac, Bordeaux-Pessac, Bordeaux-Marne, Bordeaux Lac, Pau, La Teste-de-Buch, Orly Rungis, Choisy-le-Roi, and Massy-Palaiseau.
Enjoy a discount of 15% on the price of your stay (excluding options and services), by booking at least 2 days before the arrival date, for stays of 1 to 3 nights at the hotel du Teich.
Rates are subject to availability, within the limit of the suites allocated for this offer.
Reservations are subject to full advance payment at the time of booking. Prices exclude tourist tax. Given the exceptional discount, bookings are non-cancellable and non-modifiable. Consequently, in the event of a no-show or cancellation, no refund will be given for sums paid.
BOOK IN ADVANCE
Enjoy a discount of 20% on the price of your stay (excluding options and services), by booking at least 21 days before the arrival date, for stays of 1 to 6 nights at the residences of Dunkerque, Bordeaux-Mérignac, Bordeaux-Pessac, Bordeaux-Marne, Bordeaux Lac, Orly Rungis, Choisy-le-Roi, and Massy-Palaiseau.
Enjoy a discount of 20% on the price of your stay (excluding options and services), by booking at least 14 days before the arrival date, for stays of 1 to 6 nights at the residence of La Teste-de-Buch and the hotel du Teich.
Rates are subject to availability, within the limit of the suites allocated for this offer.
Reservations are subject to full advance payment at the time of booking. Prices exclude tourist tax. Given the exceptional discount, bookings are non-cancellable and non-modifiable. Consequently, in the event of a no-show or cancellation, no refund will be given for amounts paid.
LONG STAY 7-29 NIGHTS
Enjoy an exclusive discount for stays of 30 to 90 nights!
Rates are applicable subject to availability, within the limit of the suites allocated to this offer.
The offer is valid in residences in Dunkirk, Bordeaux Lac, Pau, La Teste, Orly Rungis, Bordeaux-Mérignac, Bordeaux-Pessac, Choisy-le-Roi, Bordeaux-Marne and Massy-Palaiseau.
Reservations are subject to payment of a deposit corresponding to 10% of the total amount of the reservation. Prices are exclusive of tourist tax. Reservations cannot be modified or canceled without charge. The deposit will be retained for any cancellation, modification or no-show.
LONG STAY 4-90 NIGHTS
Enjoy a 20% discount on the price of your stay (excluding options and services), for stays of 4 to 90 nights, at the Hôtel du Teich.
Rates are applicable subject to availability, within the limits of the rooms allocated to this offer.
Reservations are subject to payment of a deposit corresponding to 30% of the total amount of the reservation. Prices are exclusive of tourist tax. Reservations can be modified and canceled free of charge within 14 days before the arrival date. After this period, the deposit will be retained for any cancellation or no-show. In the event of a shortened stay of less than 4 nights, the 20% discount on the standard rate is no longer applied.